Notice to UN Secretariat vendors on the new process to respond to Request for Information

Effective 1 June 2024 vendors that wish to respond to the Requests for Information of the UN Secretariat will need to log into the 51³Ô¹Ï Global Marketplace (UNGM) to submit their responses. While Requests for Information notices will still be published on the UN Procurement Division website and the Mobile app as well as in UNGM, vendors will be redirected to UNGM to submit their responses. This will eliminate the need for vendors to provide additional information which already exists in their UNGM profile. With this change, vendors will no longer receive an email confirmation once they submit their response. However, UNGM will clearly show that their response is received.

The above is in line with the change introduced in June 2023 to the process of responding to Requests for Expression of Interest of the UN Secretariat and will avoid any confusion for vendors moving forward.

With the introduction of the Ariba e-tendering system, vendors need to ensure that their contact details in UNGM are up to date. Ariba solely utilizes the vendor contact information that is in UNGM as the source of vendors’ contacts. You are strongly encouraged to review and update your contact information in UNGM, which is critical to ensure that your company and nominated contacts could be invited to solicitations in which you have expressed an interest.

If you have any issues accessing your account, please refer to the following articles in the UNGM help center.

How to reset or change the supplier account's password?
How to log into the supplier account on UNGM?
How to reset the password when the system does not recognize the email address/username?
How to retrieve the account's email address/username?
How to modify the account's contact email?
How to access the UNGM account when the person in charge of the account has left the company?
How to resolve issues to log into the UNGM account?