Communication Tips
If you are looking for a few pointers to help you address the situation you're facing, you'll find some practical tips here to help you have a fruitful conversation.
![worried man](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/take5_banner.jpg?itok=-5slVbQR)
Take 5
Is someone*s behaviour upsetting you? Instead of starting a fight, there are simple ways to have a constructive conversation. Here are five practical actions to help you with it.
![Women listening to a colleague](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/givefeedback_banner.jpg?itok=aSAhTYfo)
Give Feedback 每 Positively!
Working in a team can often be challenging. If not shared constructively and respectfully, feedback can hurt. Thankfully, giving constructive feedback is a skill that can be learned; here's how.
![A colleague apologizes to another one](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/powerofapologies_banner.jpg?itok=R8gqZ0fW)
The Power of Apologies
The healing effect of an apology can best be achieved when one has a chance to clearly define the harmful behaviour, apologize and indicate how future misunderstandings can be avoided.
![Email exchanges](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/emailexchanges_banner.jpg?itok=JzQvzgnv)
Email Exchanges: Productive or Destructive?
Emails are an integral part of our daily life. There*s no escaping them. They can be very useful, or dreadful. Let's see how we can deal with them and avoid unnecessary tensions.
![Three colleagues reviewing a project](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/dealingwithcriticism_banner.jpg?itok=tG4S35Rb)
Dealing with Criticism - Constructively
While we may originally be feeling attacked or offended, and looking for revenge or a diversion, dealing properly with criticism may offer an opportunity for personal growth.
![two colleagues having a difficult conversation](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/difficultconversation_stocksy_jovojovanovic_210415.jpg?itok=ljYZWmb0)
Difficult Conversation Ahead? Be At Ease!
Controlling difficult situations and dealing with them proactively and positively can be challenging. Here are some tips on how to approach a ※difficult conversation§.
![Performance evaluation discussion](/ombudsman/sites/www.un.org.ombudsman/files/styles/panopoly_image_full/public/pages/performanceevaluation_banner.jpg?itok=h0pQBLBs)
Performance evaluation discussion? The Ombudsman can help!
A performance evaluation discussion can be stressful, but if you are well prepared, you can learn a lot and build your relationship with your supervisor/supervisee. We can help!